Les Clefs d’Or Award

Rules and Regulations:


The Les Clefs d’Or® Award was first established at the 55th Les Clefs d’Or International Congress in Denmark, 2008 as the “Andy Pongco Award” to honour the memory Andy Pongco (International Honorary President), and aims to recognize and encourage young members to become active participants in our global network. The prize for the recipient of the Award is an invitation to the next Les Clefs d’Or International Congress (registration and airfare included). It is the intention of all of us at “Les Clefs d’Or” to encourage as many countries as possible to present profiles of capable young members. We intend to see this friendly challenge continue for many years to come and therefore, enable us to detect the elite of tomorrow’s Concierges Clefs d’Or. In order for all countries to participate on an equal basis, please note the candidate qualification requirements and the rules of entry.


The candidate must be:

  • A “Clefs d’Or” member
  • Under 36 years of age
  • Participating at his/her very first international congress
  • Nominated by his/her member section
  • Fluent in English
  • Must have the title “Concierge” and a hotel issued business card


(Application must include a scanned copy of the candidate’s business card. Candidates will also be required to present business card at the personal interview).

The candidates will complete an open book written exam on the history of Les Clefs d’Or, geography and general hotel knowledge to assess the skills they use everyday at their Concierge desks. They will write a few essays on their interest in the profession as well as their aspirations, and finally at the congress, they will have an interview with members of the Award Committee in which personal presentation will be a vital component in the final outcome of this friendly contest.

Source: Les Clefs d'Or